Parent Agreement
Our number one priority is the safety of students and staff. We believe that language, cooking and visual arts are an important form of communication and expression, and that having a creative outlet can be deeply therapeutic, especially in difficult times. We hope the structured schedule and extra safety measures we’ll be implementing for in-person classes will augment your child’s school year experience in a positive way; we enforce and model these safety precautions as an act of kindness and mutual respect, so that your child never feels the learning environment is less than warm and welcoming despite physical distancing. Please carefully read the details below regarding specific safety procedures so that you can help us to achieve these goals - we’re all in this together! 

Mask requirements 
Adults are asked to wear masks during pick-up and drop-off. We are happy to make masks in the studio for students and families.We will ask that all students wear their masks throughout the day. We understand that this can be a challenge for younger children, and so we will have a mask-free rest time area away from others to allow children to take a short breather. 

Cleaning procedures
I always strive to keep our studio super clean. Extra measures include: The studio will be sanitized following CDC guidelines. Any items or materials that are reusable will be placed in a designated area where these items can be sanitized before reuse. All common areas and surfaces will be cleaned and sanitized multiple times a day. Each night we will deep clean the studio, followed by sanitation each morning before student arrival, after morning snack, before and after free time, before and after lunch, after our indoor active time, before our final projects & pick up.

Keeping it small
At this time, we can only open our After School Classes to a limited number of 3 students per class in order to properly observe physical distancing measures inside the studio. The projects and activities will be focused on individual work, while collaborative projects and play will be adapted to meet this requirement.

Pick up and drop off
Due to safety guidelines recommended by the CDC and the NY State Department of Health we will be instituting staggered drop off and pick up procedure for all in-person classes at Casa LU. This will take place outside the building(sidewalk).

A staff member will meet students and their guardians outside, log student temperatures, sanitize hands, and ensure masks are on before entering the building. Students will then be sent upstairs.

Because we must limit the number of people in the studio and allow enough time between drop offs to sanitize the space, we strongly prefer that parents do not accompany their children upstairs unless absolutely necessary.

‍Communication
In order to keep everyone safe we ask that families inform CASA LU of any potential infection or illness within their communities. We ask you not to send your child to class if they’ve had a fever in the past 48 hours, traveled out of state in the past two weeks, or come into contact with anyone, including family members, who have exhibited symptoms. We will check children’s temperatures twice a day - at drop off and at lunchtime - and keep a private, teacher’s only log. If a child develops a  fever or any other symptoms such as rash, vomiting, diarrhea, we will contact their family immediately and keep all other families informed. We will also keep families up to date with any changes in policy. You must answer NO to all the following questions before attending any of our classes.

My responsibilities
Each class will be staffed by 1 teacher only, limiting the number of outside contacts. All our teachers are committed to maintaining their own social distancing and personal health practices. Teachers will never come to work if any symptoms are present. They will also clearly communicate safety expectations to all students and support and promote physical distancing measures in the studio. Teachers will be following our strict sanitizing schedule, to maintain a clean classroom environment for the students to safely create in.

* We will have a cleaning/sanitizing checklist and daily schedule available for parents to see if they would like a more specific breakdown of these duties.

Fever scanning and hand washing
Before entering the building, all staff and students will be scanned with a contactless thermometer, by a staff member, to check for any signs of fever, and refused entry if signs are present. All staff and students will wash hands for twenty seconds on entering and leaving the space and at regular intervals throughout the day, before and after projects, before snacks, lunch, bathroom use etc. Communal areas like bathrooms, sink, supply areas, and the cubby area will be limited to one student at a time, with students waiting in their designated seats if there is a need for more than one student to use facilities.

‍‍‍Please read carefully all of our cancellation policies.

At CASA LU Art Space we will always do our best to serve our customers and we know that things happen, when you register for a class, you will receive a form to fill out, this form serves as a contract between CASA LU services and you. After our team reviews your information and class requested, you will receive an email with a confirmation for your child’s placement and an invoice with a due date, and a link to pre-register online and pay a deposit, this partial payment will be applied towards the full amount of the class requested.

If CASA LU Art Space can not comply with the start date of your preferred class, you will be offered the option to be on wait list or to be granted a full refund.

We have a limited amount of spots for our small classes and in order for us to hold a spot we need your understanding that after you received a confirmation, the class fee is due upon receipt, and sales of class packages or camps fees are final.

We understand then things come up, plans change. You can always cancel and have your fees applied to future sessions as long as you cancel at least 30 days in advance before the Class start up date.

All of our classes are customized to a group/age and we have a lot of planning to do before your child comes to class so we have to maintain this 30 day cancellation policy for full refunds on our after-school program, and a 30-day cancelation policy for all of our camps (one day camps, summer camp, holiday camps, etc). If a cancellation is requested within these windows, we will be happy to grant you a refund, if we don’ meet these requirements, unfortunately we won’t be able to grant you a full refund.

During COVID-19 months, we understand that things can drastically change, a new lockdown can be mandatory. For this and many reasons, we can not provide any refunds at this time, but we will grant you an unlimited expiration use of any tuition paid, until 2021, which you can use for any of our programs and /or for online classes.

In the case that a new lockdown is in place, all in-person classes will move remotely.

We will do our best to find solutions for you, and we will offer you our best flexibility.

Thank you for your understanding!