CANCELATION POLICIES & GUIDELINES

‍‍‍Please read carefully all of our cancellation policies.

At CASA LU Art Space we will always do our best to serve our customers and we know that things happen, when you register for a class, you will receive a form to fill out, this form serves as a contract between CASA LU services and you. After our team reviews your information and class requested, you will receive an email with a confirmation for your child’s placement and an invoice with a due date, and a link to pre-register online and pay a deposit, this partial payment will be applied towards the full amount of the class requested.

If CASA LU Art Space can not comply with the start date of your preferred class, you will be offered the option to be on wait list or to be granted a full refund.

We have a limited amount of spots for our small classes and in order for us to hold a spot we need your understanding that after you received a confirmation, the class fee is due upon receipt, and sales of class packages or camps fees are final. ]

All of our classes are customized to a group/age and we have a lot of planning to do before your child comes to class so we have to maintain this 30 day cancellation policy for full refunds on our after-school program, and a 30-day cancelation policy for all of our camps (one day camps, summer camp, holiday camps, etc). If a cancellation is requested within these windows, we will be happy to grant you a refund, if we don’ meet these requirements, unfortunately we won’t be able to gr’

We will do our best to find solutions for you, and we will offer you our best flexibility.

Thank you for your understanding!